About
About Twenty Four Mortgage & Financial Services. We understand that securing a mortgage can feel overwhelming. That’s why we’re here—to simplify the process, provide expert guidance, and help you find the right mortgage tailored to your needs.
About Amy
I’m Amy Lancaster, the Director and Mortgage Adviser at Twenty Four Mortgage & Financial Services. My journey in the financial services industry began in 2014 as an administrator, where I gained valuable insights into the mortgage process. In 2018, I qualified as a mortgage adviser and have since helped countless individuals and families secure the right mortgage deals.
Alongside my professional journey, I’ve also built a family, which has given me a deep understanding of the need for flexibility and work-life balance. That’s why I offer appointments that work around your schedule—whether it’s during the day, in the evening, or even on weekends.
Our Process
Initial Appointment
Meet with a mortgage adviser to discuss your financial situation and available mortgage options.
Application
Submit key documents (e.g., payslips, bank statements) and complete a mortgage application.
Underwriting
The lender conducts a property valuation and assesses your application in detail.
Mortgage Offer
Once approved, the lender issues a formal mortgage offer, confirming the loan details.
Our Mission
At Twenty Four Mortgage & Financial Services, we pride ourselves on delivering a client-first approach. Here’s what you can expect when working with us:
Honest & Transparent Advice – We explain your mortgage options in clear, jargon-free language, so you feel fully informed every step of the way.
Tailored Solutions – No two clients are the same, so we take the time to understand your unique circumstances and find the best mortgage solution for you.
Flexible Appointments – We work around your schedule to make the process as convenient as possible.
Long-Term Support – Our relationship doesn’t end when you receive your mortgage offer. We’re here to guide you right through to completion day and beyond.
Why Choose Us?
When it comes to choosing a mortgage broker in Norfolk, we believe our commitment to exceptional service sets us apart. Here’s why so many clients trust us:
Expert Knowledge & Years of Experience – With nearly a decade in the industry, we understand the mortgage market inside and out.
Access to a Wide Range of Lenders – We work with multiple high street banks and specialist lenders, ensuring you have access to the most competitive mortgage deals available.
Nationwide Service – While we are based in Norfolk, we help clients across the UK secure the best mortgage solutions.
First-Time Buyer & Specialist Mortgage Expertise – Whether you’re a first-time buyer, self-employed, or looking for a specialist mortgage, we have the expertise to assist.
A Stress-Free Experience – From handling paperwork to liaising with lenders and solicitors, we take the hassle out of the mortgage process.
Personalised & Friendly Support – You’re not just another application to us. We take the time to understand your needs and guide you through the process with care.
